How do I get an account? In order to Buy, Sell or submit a Wanted request on Envelope Equipment Exchange, you must obtain a free account. From the main page click on ‘Register’ or ‘New User Registration’ and complete the form. This will provide us the information needed to communicate with you and enable to you to list items for sale, make an offer to buy items or publish a wanted item listing.
Can I browse the site without an account? Yes, although to must obtain an account to buy, sell or create a wanted listing on the Envelope Equipment Exchange site.
I can't remember my password? Click the My Account button at the top of any page, then enter your e-mail address under ‘Recover My Password’ and follow the prompts. Your password will immediately be sent to your the registered e-mail.
How do I use Search? Type the word, combination of words or numbers in the Search box and click the ‘Search’ button. The results of your search will then be displayed.
I don’t want to commit to a major machine purchase without seeing and inspecting the equipment, is this possible? Yes, with most major equipment purchases a final commitment is not required until any potential inspections are completed.
What does "Make an Offer" mean? You can offer to buy an item for less than the listed price. Keep in mind that the seller always has the right to refuse any offer for less than the listed or reserve price. Simply click on ‘Make an Offer’ and complete the online form. The request or offer will be sent to Envelope Equipment Exchange customer service and onto the seller. Your request or offer will be answered with the seller’s response.
How can I pay for my purchase? Payments are generally made to the seller through Envelope Equipment Exchange via Certified Check, Bank Check, Company Check w/Bank Guarantee, Wire Transfer or for items under $10,000USD Major Credit Cards are accepted. Additional arrangements for payment can be made during your negotiations and by calling us at 814.317.7702.
Who pays freight? Freight, insurance, and any other charges associated with transportation are the responsibility of the buyer, unless other arrangements are made with the seller. Buyers and sellers are responsible for all other costs incurred in connection with the transaction.
Is there a warranty on the items I purchase? Warranties are an issue between the buyer and seller. When you view an item being offered for sale the condition of the item is described, whether the item is new, used or reconditioned, however, Envelope Equipment Exchange offers NO warranty on items being offered for sale. Make sure you have read and agreed to the User Agreement.
SELLING
How can I sell my products? In order to sell items on Envelope Equipment Exchange, you must obtain a free account. Simply click on ‘Register’ or ‘New User Registration’ and complete the form. This will give us the information needed to communicate with you, enables you to list items for sale and make offers to buy items. As a registered member you can click the ‘My Account’ button at the top of the screen. Enter your e-mail address and password then click ‘Login Now’. Once you are logged in, click the ‘Sell Equipment’ button near the top of the page to start listing your items for sale. If you would like to speak to someone about listing your inventory, please call 814.317.7702 and we will be glad to help you.
How do I create a listing? You may list your items using our online form. Should you choose not to use our online form or need assistance entering your item(s) please contact our staff at 814.317.7702. Assistance with multiple item listings may incur a fee.
Can I receive help entering in my items on the site? Yes! Please contact our staff by calling 814.317.7702 to discuss your listing options.
What kind of items can I sell? We accept new, used and rebuilt machines, parts and plant equipment. Please include the most accurate information as to condition when listing used and rebuilt products.
What if my item doesn’t sell within the chosen listing term? If your listing period is longer than 30 days you will be notified approximately one month prior to the end of the listing period. You may re-list your item at anytime.
Can I close the listing early? You may be permitted to close a listing early if you agree to accept an offer that is made.
Is there a fee to list my inventory? At the present time there are no subscription fees to list items or to be a member.
What are the fees for selling? When an item is sold a fee is charged to the seller based on the final selling price of the item. For the first $10,000USD the fee is 18% of the final selling price. Amounts in excess of $10,000USD the fee is $1800 ($10,000USD at 18%) plus 10% for amounts in excess of $10,000USD up to $75,000USD. Amounts in excess of $75,000USD the fee is $8000 ($10,000USD at 18%, plus 10% for amounts between $10,000USD and $75,000USD) plus 5% for amounts in excess of $75,000USD. (i.e. Selling Fee for an item sold for $185,000USD would be 10,000 x 18%, plus 65,000 x 10%, plus 110,000 x 5% or 1800+6500+5500= $13,800)
How can I submit a picture to go with my listing? If you have picture(s) of the item/items you are listing you can:
1. Upload your jpeg or bitmap images when instructed.
2. E-mail your images to customerservice@envelopeequipmentexchage.com along with your e-mail address and item title after you have posted the listing. Pictures should be in .jpg or bitmap format. Your password will be required so that we can post your item.
3. Send a photograph to Envelope Equipment Exchange and we will scan the photo and have it put on the web site. Please note that we will not return the photo back to you once you have sent it to Envelope Equipment Exchange. If you choose this option please clearly mark the product description, your company name and e-mail address on the back of the picture. Your password will be required so that we can post your item.
Send photos and correspondence to the following address:
Envelope Equipment Exchange
189 Glimcher Drive
Box 108
Duncansville, PA 16635
